Return and Refund Policy

Thank you for shopping at Custom Fitz Greek operated by Custom Fitz, LLC..

We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Custom Fitz, LLC., 1317 Edgewater Dr, Suite #309, Orlando, FL 32804.
  • Service refers to the Website.
  • Website refers to Custom Fitz Greek, accessible from https://www.customfitzgreek.com
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 48 hours days without giving any reason for doing so.

The deadline for cancelling an Order is 48 hours from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: support@custom-fitz.com
  • By visiting this page on our website: https://www.customfitzgreek.com/contact-us/
  • By mail: 1317 Edgewater Dr, Suite #309, Orlando, FL 32804

We will reimburse You no later than 7 days from the day on which We received your cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. Refunds are only applied to non on sale or discounted items.

    *Policy Update Due to health concerns regarding COVID-19, returns or exchanges are not accepted at this time.

    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

    Contact us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: support@custom-fitz.com
    • By visiting this page on our website: https://www.customfitzgreek.com/contact-us/
    • By mail: 1317 Edgewater Dr, Suite #309, Orlando, FL 32804
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